What to look for
- A real business name and local address
- A license where your state requires one
- A quote that includes the service call and labor
- Marked vehicle and ID on arrival
- They ask for proof you live at the home
Questions to ask before you hire
- What's the total price, including the service call fee?
- Do you charge more at night or on weekends?
- Can you open the lock without drilling it?
- Are you licensed, and what's the number?
- Do you rekey, or only replace locks?
Getting and comparing quotes
If you're not locked out, call two or three locksmiths and ask the same questions. For lockouts, ask for the total price on the phone and confirm it in person before they touch the door.
Red flags
- Answers the phone with a generic 'locksmith services'
- Quotes a very low price that jumps on site
- Says the lock must be drilled right away
- Won't give a business name or ID
