What to look for
- Experience with your material and the age of your home
- Liability insurance
- Photos of repairs that blend in
- A clear explanation of what caused the damage
- A written warranty
Questions to ask before you hire
- What mortar mix will you use, and why?
- How will you match the color and texture?
- Is this repointing or decorative tuckpointing?
- What caused the cracks, and will this repair fix the cause?
- Do you need scaffolding, and is it in the price?
Getting and comparing quotes
Give each mason the same areas to repair. Compare the repair method and mortar, not just square footage, and ask whether they'll fix flashing or drainage behind the damage.
Red flags
- Uses hard modern mortar on old, soft brick
- Won't explain the cause of the damage
- Patches with caulk instead of mortar
- No photos of past work
