What to look for
- A septic license where required
- Liability insurance
- A written report on tank condition after each service
- Experience with your system type
- Reviews that mention honest repair advice
Questions to ask before you hire
- Does the price include finding and uncovering the tank?
- Is disposal of the waste included?
- Will you inspect baffles and filters while you're here?
- Do you need a permit for this repair?
- How often should my tank be pumped?
Getting and comparing quotes
Pumping prices vary with tank size and how hard it is to reach the lid, so give each company the tank size if you know it. For repairs, ask each company to explain what failed and why.
Red flags
- Recommends a new drain field without testing
- Won't provide a written report
- No license where your state requires one
- Pressure to decide on a big repair immediately