I wanted a mini-split AC/Heat Pump unit for my garage. After much research I contacted Benchmark Service, Irving, TX. and contracted for the installation of the Mitsubishi MSZ-GX system. Benchmark only handles the Mitsubishi product line and are the leading experts for this system in the DFW Metroplex area. This is the main reason I selected them. On installation day a three man team arrived and about two hours later I had a working system. The indoor and outdoor units were neatly and fully installed, all debris was cleaned up and I received a full demonstration and system explanation. Benchmark Service exceeded all my expectations, I couldn't be happier. I am confident they will exceed yours!
Response from the businessJohn, thank you very much for taking the time to leave such a detailed review. We appreciate the research you put into choosing both Mitsubishi and Benchmark Service. We’ve specialized exclusively in Mitsubishi systems for many years, so it means a great deal to us when a customer recognizes the value of that experience. We’re glad the installation went smoothly, that our team left everything clean and neat, and most importantly, that you’re happy with your new GX system. Thank you again for choosing Benchmark Service for your garage project. We sincerely appreciate your business and your recommendation! — Jack and the Benchmark Service Team
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Kirthi Narasimhan
Aug 29, 2026
5
Fantastic quality and service! The fact Benchmark does electrical along with the HVAC installation is super helpful and reduces any more coordination. Mitsubishi is a cut above the rest and Benchmark does justice for this brand. Totally recommend without reservation.
Response from the businessThank you so much for the great review! We’ve specialized in Mitsubishi systems for many years because we truly believe in the quality of the equipment, and it means a lot to hear that our team represented the brand well. We really appreciate your business and your recommendation!
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Nick A
Aug 28, 2026
5
Benchmark's great ratings are well deserved - let me add mine to their accolades. Shop around, of course, but you'll quickly figure out that Mitsubishi is -the- quality choice, and Benchmark is head and shoulders above the rest. The team, including the owner, showed up for my install on time and got right to work. They know their stuff cold, they are precise, careful and courteous, cleaning up as they go. The install experience and the finished product are both great. I will be recommending them to all of my friends.
Response from the businessThank you so much for the kind words. We really enjoyed spending the morning with you. Between talking about Mitsubishi, Japanese products in general, hobbies, travel, and just about everything else, it felt like we covered a lot more than air conditioning! We truly appreciate the review, the confidence you placed in us, and your generous lunch tip. That was completely unexpected and very much appreciated by the whole crew. It was a pleasure getting to know you, and we’re glad you’re happy with the new system. Thanks again for choosing Benchmark — and for making the installation such an enjoyable one for us too. — Jack and the Benchmark Service Team
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craig bender
Aug 17, 2026
5
I have had Jack and William install Mitsubishi VRF unit for my upstairs and media room. I could not be happier with their service. This is the 2nd house that I have had them install HVAC systems in. I will only use Benchmark Service as long as I live in DFW. Thanks for the great work!
Response from the businessCraig, thank you for the kind words and, especially, for trusting us with a second home. There is no greater compliment than having than having you call us back for another project. With temperatures well above 105°F today, we're especially glad to hear the new Mitsubishi systems are keeping your upstairs and media room comfortable. The entire Benchmark Service team truly appreciate your continued confidence in us. Thank you again!
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J D
Aug 6, 2026
5
Jack and team have installed 2 Mitsubishi mini split systems for me in two different houses in the last few years. Excellent work both times. Quick install, cleaned up afterwards, fair prices. Highly recommend!
Response from the businessThank you for trusting us with your Mitsubishi installations over the years! The repeat business means everything to our family and our team. We sincerely appreciate your continued confidence and the recommendation. Thanks again!
