Kevin was here today and he absolutely blew our expectations out of the water..He was extremely knowledgeable, courteous and professional not to forget the most important trait.... Thorough!!! We will not be using anyone else and neither should you if you're reading this to decide if you should hire this company.. Thank you we truly appreciate you for sending Kevin.. Brooke & Rob
Response from the businessThank you so much, Brooke & Rob, for your wonderful review! We truly appreciate you taking the time to share your experience. We’re thrilled to hear that Kevin exceeded your expectations and provided the knowledgeable, courteous, and thorough service we strive for at D’Bug Man Pest Control. We’ll be sure to share your kind words with Kevin—he’ll be very happy to know his hard work made such a great impression. Thank you for trusting D’Bug Man Pest Control. We truly appreciate your business and look forward to taking care of you for years to come! — The D’Bug Man Pest Control Team
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Jessica Reed
Jun 8, 2026
5
D’Bug man pest control has been treating our home for a couple of years now. They have excellent customer service. The office staff is always friendly and helpful. Jason does an outstanding job of locating where ants are coming from if we ever have an issue with ants making their way into our home. They always resolve the issue, and they are happy to return if any issue arises or continues.
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Jason Jhagroo
May 17, 2026
5
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D W
Apr 24, 2026
1
I wasn’t even able to get serviced today. I left home briefly expecting a heads up that the technician was heading my way since the timeframe is 4 hours window. I got a phone call that a technician was knocking. I tried to call back the voicemail said they’re away at lunch but I could text that phone number which I did one minute after receiving a phone call no response. The voicemail said the technician could wait five minutes. But what kind of grace period is that, Especially if you’re not responding to phone calls nor text message, to give notice that I was only a few minutes away. The rep responding claimed they reached out prior to arrival which was a lie! I stated I wouldn’t be using the company for my service and they continued texting badgering me with lies. There no respect to give respect! The company has poor standards!
Response from the businessThank you for your review. I have reviewed the details of your appointment and would like to clarify what occurred. Your service was scheduled within a three-hour arrival window, during which time access to the home must be available. Our technician arrived within that window; our office team made multiple attempts to contact you. We also reached out to your alternate contact in an effort to assist with access. My technicians are only able to wait a limited amount of time on-site when there is no response, as they must remain on schedule for other confirmed appointments. In this case, the technician followed protocol before proceeding to the next scheduled service. As a courtesy, a same-day return visit was offered, which was declined. Our team followed all standard procedures and made documented efforts to complete your service as scheduled. Additionally, I expect all communication with our staff to remain respectful so that we can continue to provide a professional level of service. LaToya Jhagroo D’Bug Man Pest Control, LLC
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Makayla Topping-Revard
Apr 21, 2026
5
I had Jason and another kind man (I'll edit, ask, and add his name next time they come out.)They deserve recognition. Not only are they fixing/fixed the problem and are extremely informative but they have exceptional Customer Service skills and they are so polite and just very straightforward and to the point. They delivered great services in a timely manner and were great listeners. I'd recommend them to anyone. Our duplex we moved into ended up having a rodent issue we weren't expecting to have and they got right to it for us.
Response from the businessThank you for your review. Customer satisfaction is our top priority. I am happy to hear that your experience with D’Bug Man Pest Control LLC went well. Thank you for sharing your experience. It is much appreciated.
