01Quote from photos, fast
Ask for photos on the first reply and send a firm price or tight range. Homeowners book the first company that gives them a real number.
02Build referral partners
- Realtors preparing listings and closing on estates
- Property managers turning over units
- Estate sale companies clearing what didn't sell
- Movers whose customers leave things behind
- Contractors who need debris hauled
03Show the price structure
Explain how you price, like minimum load, quarter, half and full truck, and what costs extra. Clear pricing reduces no-shows and haggling on site.
04Turn one job into repeat work
Junk removal is less repeat than other trades, so referrals matter. Ask every happy customer for a review and leave a magnet or card for the next cleanout.
05Claim every free listing
Homeowners look for junk removal in maps, search and directories before they ever see an ad. Fill out each free profile completely, with your service area, hours, photos and a starting price where it fits.
- Google Business Profile
- Apple Business Connect and Bing Places
- Job Hound, free with no lead fees
- Neighborhood apps and local groups
06Reply in minutes, not hours
Homeowners often contact more than one company and book whoever answers first with a clear next step. Turn on alerts, use text-back when you're on a job, and reply with a price, a range or a time to come out.
07Ask every happy customer for a review
Reviews are how new customers decide. Ask right after a job goes well, send a direct link, and reply to every review, good or bad. Never offer anything in exchange for a positive review.
08Track cost per booked job
For every channel, divide what you spend by the jobs it actually books. A lead that looks cheap can be expensive if few of them close. Free channels like referrals, your maps listing and Job Hound often have the lowest cost per job.